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Amanda Ciccatelli Info

Amanda Ciccatelli is a TMCnet Web Editor. Previously she worked as an administrative assistant while freelance writing for Patch. Before that she worked as the News Editor for Central Connecticut State University’s newspaper, The Recorder. She graduated with a bachelor’s degree in Public Relations and a minor in Journalism from Central CT State University.

Latest Articles

01/24/2013 ViryaNet Mobile Workforce Management Solution Provides More Efficiency and Flexibility
12/19/2012 Verint Targets Operational Excellence with Enhancements to Workforce Optimization Software
12/18/2012 Evolv and the Wharton School Collaborate to Advance Workforce Management Understanding
12/12/2012 Kronos Drives Workforce Management to the Cloud
11/29/2012 Intellum and Valiant WFM Solutions to Deliver Integrated Learning Management Solution
11/15/2012 Flowfinity's Updated Mobile Workforce Management Solution Improves Customer Service
11/12/2012 Kronos Workforce Tablet Makes Workforce Management More Efficient in Real-Time
10/31/2012 Integrating Call Recording with Workforce Optimization Improves Customer Experience
10/25/2012 Verint's Impact 360 Workforce Management Enhancements Increase Visibility of Back-Office Operations
09/17/2012 The Difference Between Hosted and Cloud Workforce Management Software
08/15/2012 Workforce Management Apps Improve Call Center Scheduling
08/01/2012 Foot Locker Deploys Enterprise Workforce Management Solution for Interactive Customer Service
07/19/2012 Speech Analytics Boost the Power of the Contact Center and Workforce Management
07/02/2012 Mobile Workforce Management Gets the Right Person to Job Site on Time
06/04/2012 TimeLink to Exhibit Workforce Management Solutions at the OHUG Global Conference
05/29/2012 Workforce Management: IFS Acquires Metrix to Create Unified Service Management Solutions
05/15/2012 Cloud-based Workforce Management Software Threatens 'Back Office' Technology
05/07/2012 Monet Unifies Workforce Management and Call Recording
04/25/2012 ReportTime to Introduce SaaS Workforce Management Solution
04/16/2012 Survey Shows Recognition Programs Improve Workforce Management
04/16/2012 Monet Software's Unified WFO Platform Improves Workforce Management
04/12/2012 Natural Insight Workforce Management Data Shows Retail Economy Improvement
04/10/2012 WilcoHess Chooses Workforce Management Solution for Improved Productivity
04/04/2012 Mobile Workforce Management Solution Deployed for Customers Across the Globe
03/27/2012 Call Recording Can Extend the Value of Your Workforce Management Software
03/13/2012 Workforce Management: Personal Cloud to Replace the Personal Computer as the Center of Users' Digital Lives
03/13/2012 Workforce Management Software Selection Guide for Call Centers
03/06/2012 Educates With Workforce Management Online Certification Program
03/06/2012 ClickSoftware Attending Field Service Latin America to Share Workforce Management Solutions
02/28/2012 Apple's iCloud: 25 Million Users per Month and Growing
02/27/2012 Cloud Security Alliance Launches Innovation Program
02/22/2012 SAP and SuccessFactors Improve Workforce Management Using the Cloud

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